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Connecting to our VPN service

Once you’ve signed up for our VPN service, you will receive an email with your access details.

Windows users need to ensure they have access to Run as Administrator. More information on this can be found here.

Steps to take:

1. Login to vpn.pipeten.co.uk using the details in the email Choose the connect option for the software to automatically choose the VPN client version you require.

*If you need to download a different version of the VPN client, then select login option.

2. Once you’ve download the correct version, run the installation package.

For Windows users with User Account Control (UAC) enabled, you will need to Right Click the OpenVPN client program and Run as Administrator. More information regarding this can be found here.

3. By default, only access to Pipe Ten shared services are routed/allowed via this VPN, all other traffic will continue to be routed locally.

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