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Updating Card Details

All customers should update their credit and debit card details by completing the following process:

1. Navigate to https://my.pipe.co and login with your username/password. Once logged in, click the green login button next the web hosting account you wish to update the card details for.

2. Now we are logged in, click on Billing > Billing profile.

3. First we will need to remove the old card details, this can be done by clicking the Remove Credit/Debit Card button.

4. Now you will need to use the Add new Credit / Debit card  button. Click on this to be sent to our payments site and to update your card details.

5. You will then need to input your credit/debit card details into the corresponding fields and click Save Changes.

Classification: Public
Last modified: 2022/05/24 at 15:52 by Jamie