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Fixing the “Request Check Failed” Roundcube

What is the error?


Why does this error occur?

CSRF (standing for Cross Site Request Forgery) is a form of attack that exploits the trust that a website has with the user. To avoid this we utilise a CSRF token on our webmail in order to prevent this form of attack.

What can I do when the error occurs?

To avoid the problem occurring all together, you should log out of your email each time you finish.

To fix this, simply click the  LOGOUT  button, bottom left.

That’s it, you should now be able to log into a separate email account.

Classification: Public
Last saved: 2020/05/21 at 09:47 by Jamie