Legacy


  1. Home
  2. Support
  3. Legacy
  4. Email
  5. Where can I find the internet headers?

Where can I find the internet headers?

Sometimes we’ll ask you to provide internet/email headers when providing you with support regarding your emails. These headers will help provide us with routing information of the message, including the sender, recipient, date and subject. Having access to these will make it easier for us to give you support, especially when you’re receiving emails you believe to be suspicious. This guide shows you how to get a copy of the headers when using each respective mail client.

Outlook 2003

1. Open to full size the email from which you want to get the headers (double click it).

2. Select View and then Options from the top menu.

3. You should then be able to copy and paste from the Internet Headers box.

Outlook 2007

1. Open to full size the email from which you want to get the headers (double click it).

2. On the message tab, next to the options header, click the little arrow to open this box.

3. At the bottom of the Message Options box, you will see the Internet Headers, right click, Select all and copy the contents to your clipboard.

Outlook 2010

1. Open to full size the email from which you want to get the headers (double click it).

2. On the message tab, next to the options header, click the little arrow to open this box.

3. At the bottom of the Message Options box, you will see the Internet Headers, right click, Select all and copy the contents to your clipboard.

Outlook 2013

1. Open to full size the email from which you want to get the headers (double click it).

2. Click, File, Info, Properties.

3. You will see the Internet Headers, right click, Select all and copy the contents to your clipboard.

Outlook 2016

1. Open to full size the email from which you want to get the headers (double click it).

2. Click, File, Info, Properties.

3. You will see the Internet Headers, right click, Select all and copy the contents to your clipboard.

Mac Mail

1. Select View, then Message and then Long Headers from the top menu.

2. Select all and copy the contents to your clipboard.

Thunderbird

1. Double click to open the email

2. Click the More button, View Source.

3. Select all and copy the contents to your clipboard.

Gmail

1. Open the message in the Gmail inbox.

2. Click the down arrow in the top right corner of the message.

3. Click the Show original link toward the bottom of the options box. The message will open in a separate window.

4. Select all and copy the contents to your clipboard.

Yahoo!

1. Click to view the email. Next to the Forward and Spam buttons, look for the purple icon, click it.

2. Select View Full Header from the menu

3. You will now see the full headers appear in a new window or tab

4. Select all and copy the contents to your clipboard.

Hotmail

1. Right-click on the message containing the headers you want to see and select View message source. The full headers will then display in a new window/tab

2. Select all and copy the contents to your clipboard.

AOL

1. Open the message you want to view headers for.

2. In the Action menu, select View Message Source.

3. Select all and copy the contents to your clipboard.

Horde

1. Open the email from which you want to get the headers.

2. Beneath Subject: you will see the heading Headers: now click Show All Headers.

3. Select all and copy the contents to your clipboard.

Roundcube

1. Open the email from which you want to get the headers.

2. Click the More button and select view source. The full headers will then display in a new window/tab

3. Select all and copy the contents to your clipboard.

Was this article helpful to you?

Last modified: 15/10/2018