-
General
- How to raise support tickets
- How do I view Service Notices?
- How to register a domain
- Exporting and Importing MySQL via phpMyAdmin
- Pipe Ten's commitment to privacy and GDPR
- OpenVPN – Run as Administrator – Windows
- How do I debug my DNS/network issues?
- EV SGC SSL certificates
- Creating a Secure Password
- Clear Browser Cache
-
Policy
-
WHM
- How do I submit a support ticket?
- How to cancel an service / product addon
- Enabling/Disabling 2FA
- Setting a security question
- How do I update my payment details?
- How do I update my contact details for my account?
- Sub Contact Accounts
- Accessing the password manager
- How do I share passwords with sub-contacts?
- Billing FAQ
-
Applications
-
Scripting
-
Legacy
Managed Hosting Services Provider & Web Hosting Company UK Web Host
"Amazing customer service"
Amazing customer service, really fast and patient
David -
"These guys are amazing"
These guys are amazing. Always so attentive and helpful, they understand the value of customer service, they look after their systems really well but without being obstructive, they just explain very well as to why things need to be done in a particular way to keep things secure. I've never felt patronised or an inconvenience like I have done with many hosting companies. I've been with them for many years now and I would still highly recommend them as one of the best.
Suzanne -
"Excellent, stable, hosting provider"
Used Pipeten for years and they've been the most stable hosting company I've ever used.
Dan -
"Excellent support service"
Excellent, prompt support every time.
Craig -
"Mailbox size issue resolved"
Just had a mailbox size issue which was resolved within a couple of hours, the delay being more down to me being away from my PC. Always found Pipe ten to be very helpful.
Hardy -
"Years of great service and reliable hosting"
We've used Pipeten for hosting our sites for 10+ years and have always found them very supportive: quick to respond when we have a problem, quick to find a solution. A great level of service that makes it very easy to recommend them.
GT -
"Have been using Pipe Ten now for many.."
Have been using Pipeten now for many years. Customer service is second to none, and always on hand to help. Would highly recommend
Dean -
"Excellent value & support"
We have used Pipe Ten for a few years now and they are great value for money. The support is excellent and will help with any issues at all, and will spend as much time as needed to get things solved. Highly recommend them
Michael -
"Excellent service"
I’ve been using Pipe Ten for my hosting requirements for years, and have always found them reliable, helpful and quick to respond. Whether sorting out problems, upgrades, or just answering my questions, I’m confident in the speed and accuracy of Pipe Ten’s response.
John -
"Good Service Good Choice"
We've been doing a load of work on our website to develop a webshop. As part of the work we've used PipeTen to install our SSL certificate and also had to install plugins into our site. During this time we've had to communicate with PipeTen over a number of issues as we're novices and they have been really quick and helpful. Weve used the support ticketing system and they have always been right on it sorting out our issues quickly without keeping us hanging around. Good service. Good Choice.
Peter -