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General
- How to raise support tickets
- How do I view Service Notices?
- How to register a domain
- Exporting and Importing MySQL via phpMyAdmin
- Pipe Ten's commitment to privacy and GDPR
- OpenVPN – Run as Administrator – Windows
- How do I debug my DNS/network issues?
- EV SGC SSL certificates
- Creating a Secure Password
- Clear Browser Cache
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Policy
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WHM
- How do I submit a support ticket?
- How to cancel an service / product addon
- Enabling/Disabling 2FA
- Setting a security question
- How do I update my payment details?
- How do I update my contact details for my account?
- Sub Contact Accounts
- Accessing the password manager
- How do I share passwords with sub-contacts?
- Billing FAQ
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Applications
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Scripting
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Legacy
Managed Hosting Services Provider & Web Hosting Company UK Web Host
"Excellent service"
I’ve been using Pipe Ten for my hosting requirements for years, and have always found them reliable, helpful and quick to respond. Whether sorting out problems, upgrades, or just answering my questions, I’m confident in the speed and accuracy of Pipe Ten’s response.
John -
"Good Service Good Choice"
We've been doing a load of work on our website to develop a webshop. As part of the work we've used PipeTen to install our SSL certificate and also had to install plugins into our site. During this time we've had to communicate with PipeTen over a number of issues as we're novices and they have been really quick and helpful. Weve used the support ticketing system and they have always been right on it sorting out our issues quickly without keeping us hanging around. Good service. Good Choice.
Peter -
"Second to none, when it comes to customer service."
I've been a Pipe Ten customer for years, and have always had the absolute best service, and assistance with any issues. I find they're very competitively priced, but by far and away the best thing about Pipe Ten is the customer service. Second to none.
Joe -
"All good from me"
All good from me, happy
Thomas -
"Great customer service & knowledgeable tech support"
Great customer service, and the tech support is on another level. Highly recommended.
Faisal -
"Affordable"
Affordable, easy to use and top class support.
Ryan -
"PIPETEN ARE THE BEST"
I am a novice at Wordpress and I was a bit scared until I found Pipeten ! They are efficient, incredibly skilled and also very kind. I have and will continue to recommend them.
Christopher -
"More than a decade and still very happy!"
I have been using PipeTen's services for over a decade now and there's several reasons for this. They have exactly what I need in terms of a range of services, the prices are reasonable and most of all the customer service and technical support is second to none. I can't recommend them high enough. A fantastic company with a fantastic team behind the scenes. I'd give them 6 stars if I could!
Adam -
"Excellent service prompt and always …"
Excellent service prompt and always well informed
Alan -
"Credit where credit is due."
After many years in the industry, Pipe10/Purely Domains is one of only two companies in an ever dwindling list that I consider deserve any respect. They know what they are doing, they don't bluff and they deliver a very efficient and professional service. Credit where credit is due.
Mark -