Service related policy which apply globally to all Pipe Ten products and services.
Articles
Classification: Public
Last modified: 2019/08/14 at 14:43 by Gavin Kimpton
Managed Hosting Services Provider & Web Hosting Company UK Web Host
Managed Hosting Services Provider & Web Hosting Company UK Web Host
Service related policy which apply globally to all Pipe Ten products and services.
Classification: Public
Last modified: 2019/08/14 at 14:43 by Gavin Kimpton
I've been thinking about making the jump to a private cloud server for some time due to the expense and the seemingly more complicated setup. The Pipe Ten team did the website transfers and setting up the domains as part of the optional support package. I am very pleased with the page speeds and the future-proof hardware.
Michael -
As always, a pleasure to deal with and more than accommodating to help us resolve our issues.
Funbox Media Ltd -
The Guys were brilliant ! They supported me as a novice through the process with patience and understanding, cant thank them enough
Stu -
Hi I recently had to move domain to new hosting within Pipe10 and then to install WordPress and upload a new site. Jamie at Pipe10 made this all so easy and supported me all the way. What might have been quite stressful was made comfortable with the help I got. Much appreciated.
David -
I've been using Pipe Ten's services for over 16 years and although I don't need their support very often, they are always absolutely superb - answering even low priority support requests very quickly. Highly Recommend them
Tim -
I recently needed to change a web domain from .uk to .com. I had no previous experience in this so it was quite daunting. The support member who was helping me, Jamie, provided great answers and guidance with my long list of questions. PipeTen support provided responsive and clear advice and I cannot recommend them enough.
Dylan -
I've used Pipe Ten for a number of years now for web hosting. I've found customer support has always been extremely good with numerous issues where I've needed help. Recently I've added a couple more domains and Jamie has been great sorting out the difficult installations of the Content Management System software I'm using. This is complex stuff for me. But once it's installed I can usually build a satisfactory website. I have every confidence in Pipe Ten and find they are conscientious in working to find solutions. The ticket raising system and communication I have found to be excellent and well managed with very reasonable response times. A great company.
Chris -
Amazing customer service, really fast and patient
David -
These guys are amazing. Always so attentive and helpful, they understand the value of customer service, they look after their systems really well but without being obstructive, they just explain very well as to why things need to be done in a particular way to keep things secure. I've never felt patronised or an inconvenience like I have done with many hosting companies. I've been with them for many years now and I would still highly recommend them as one of the best.
Suzanne -
Used Pipeten for years and they've been the most stable hosting company I've ever used.
Dan -