We can operate as a fractional infrastructure team, or provide targeted services where needed, working alongside your organisation to design, run, and optimise your platform.

Core Services
Provision, configuration, and ongoing management of infrastructure across Azure, AWS, and on-premise environments, ensuring platforms remain secure, stable, and optimised.
Secure and reliable connectivity between systems, services, and users, including private networking, segmentation, VPN, and Zero Trust access.
Visibility into system performance, availability, and operational health through infrastructure and platform monitoring, metrics collection, alerting, and dashboards.
Centralised visibility of security events and system activity for threat detection and investigation, including log ingestion, retention, search, and platform integrations.
Protection and recovery of systems and data to support business continuity, including backup platform management, retention, recovery, and disaster recovery aligned to RTO and RPO requirements.
Ongoing patch management to maintain security and stability, including operating system updates, security patching, and patch compliance management.
Protection of infrastructure endpoints against malware and security threats through endpoint security tooling, policy based protection, and managed updates.
Active response to alerts, events, and service issues to restore normal operation, including investigation, escalation, remediation, and operational support.
Visibility and optimisation of cloud consumption and spend through cost monitoring, usage analysis, and optimisation recommendations.
Assessment and discovery of existing environments to support migration to scalable, modern hosting platforms, including dependency mapping, capacity analysis, and identification of constraints and risks.
Foundation service level.
Includes all Core capabilities.
Includes all Managed and Core capabilities.
Includes all Monitored, Managed, and Core capabilities.
Why Pipe Ten?
Over 20 years of infrastructure and platform delivery experience.
Flexible delivery, from individual services through to a fractional infrastructure team.
Support across on-premise, Azure, and AWS environments.
Operational, security, resilience, and cost management services under one model.
A practical approach that scales with your platform and your organisation.
Experienced engineers and specialists working alongside your team where needed.
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