All Policy guides

Company & Compliance

This is where you'll find information about the company in one easy place.

Core Policy

Service related policy which apply globally to all Pipe Ten products and services.

Data Policy

Data related policy which apply globally to all Pipe Ten products and services.

Expertise Policy

Expertise related policy for when Pipe Ten's staff member's perform work at request of a customer.

Infrastructure Policy

Policy relating to Pipe Ten infrastructure services. Last changed: 2019/09/26 at 10:50 by Gavin Kimpton

Compute Policy

Compute related policy for Pipe Ten's compute services.

Addressing Policy

Policy relating to Pipe Ten addressing services. Last changed: 2020/09/08 at 20:39 by Gavin Kimpton

Maintenance Policy

Policy relating to Pipe Ten’s maintenance services. Last changed: 2020/09/16 at 14:21 by Gavin Kimpton

Monitoring & Response Policy

This policy contains additional Terms and Service descriptions applicable to the Monitoring & Response services provided by Pipe Ten and should be viewed with associated Order Form, Terms of Service, Service Level Agreement and the Acceptable Use Policy. ‍Pipe Ten’s Monitoring Service is primarily intended for use with solutions hosted with Pipe Ten and includes […]

Security Policy

Overview In accordance with mandated organisational security requirements set forth and approved by management, Pipe Ten has established a formal set of information security policy and supporting procedures. This comprehensive policy document is to be implemented immediately along with all relevant and applicable procedures. Additionally, this policy is to be evaluated on a yearly basis […]

Backup Policy

This document outlines which services are included in Pipe Ten’s backup services, including the default frequency, retention and any associated restore costs. Pipe Ten’s main backup software provider is R1Soft Server Backup Enterprise. Providing fast, affordable, multi-platform and reliable Continuous Data Protection and point in time recovery for your important data. Full documentation and information […]

Email Policy

Email related policy for Pipe Ten's email services.

Legacy

Last changed: 2020/03/05 at 11:49 by Jamie Moynahan