Legacy


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Suspended account

If your payment details have expired and we can’t take payment then your account may be suspended. If you login, you can see the reason for the suspension, if it is a payment problem you will see, unpaid balance.

To add a new card, click the You can view/change your Billing Profile text

First click Remove credit/debit card then click Add new credit/debit card

Enter your new card details and click Save Changes

Once added please allow some time for the account to resume.

 

Classification: Public
Last modified: 2022/08/16 at 15:43 by Jamie