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Engineered Patching

  • For complex or critical systems.
  • Hourly expertise service.
  • Operating system (and associated core software) is constantly monitored for update availability and status/version.
  • Available updates are reviewed and where possible tested by an engineer prior to being manually approved and queued for installation.
  • Updates are applied manually by an engineer within a pre-defined maintenance window appropriate to the customer’s need.
  • The system is manually verified by engineer as having returned to status as defined by a customer’s testing instructions.
  • Always combined with Monitoring & Response services to provide additional automated testing verification.

Systems applicable to engineered patching:

  • Any

Software applicable to engineered patching:

  • Any

 

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Classification: Public
Last saved: 2023/05/23 at 11:25 by Gavin