1. Services
  2. Maintenance
  3. Engineered Patching

Engineered Patching

  • For complex or critical systems.
  • Hourly Expertise service.
  • Operating System (and associated core software) is constantly monitored for update availability and status/version.
  • Available updates are reviewed and where possible tested by an engineer prior to being manually approved and queued for installation.
  • Updates are manually applied by engineer within a pre-defined maintenance window appropriate to the customers need.
  • System is manually verified by engineer as having returned to status as defined by customers testing instructions.
  • Always combined with Monitoring & Response services to provide second automated testing verification.

Systems applicable to engineered patching:

  • Any

Software applicable to engineered patching:

  • Any

 

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Last modified: 29/03/2019