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Report Security

In Department: Policy Company Information

Policies governing security can be found in our Security, Terms of Service and Acceptable Use Policy. To report security vulnerabilities or incidents, please email sec@pipe.co. We will respond in accordance with our Service Level Agreement. Last changed: 2025/01/07 by Carl Heaton

Security

In Department: Policy Services Terms

Overview In accordance with mandated organisational security requirements set forth and approved by management, Pipe Ten has established a formal set of information security policy and supporting procedures. This comprehensive policy document is to be implemented immediately along with all relevant and applicable procedures. Additionally, this policy is to be evaluated on a yearly basis […]

Setting a security question

In Department: WHM

A guide showing how to add a security question onto your account for extra form of authentication.

WordPress Security

In Department: Applications

A comprehensive guide explaining how to secure your WordPress site.

Joomla Security.. How secure are you?

In Department: Applications

Information on keeping your Joomla installations secure.

11 Top Tips for WordPress Security

In Department: Legacy Scripting

Our top tips for keeping WordPress secure.

Report Abuse

In Department: Policy Company Information

Policies governing abuse can be found in our Terms of Service and Acceptable Use Policy. To report abuse in violation of these policies, please email sec@pipe.co. We will respond in accordance with our Service Level Agreement. Last changed: 2025/01/07 by Carl Heaton

Public Cloud

In Department: Policy Services Terms Infrastructure

This policy contains additional Terms and Service descriptions applicable to the use of public cloud subscriptions. Subscriptions Standard Fees For Pipe Ten to maintain ongoing access to a subscription across an appropriately diverse number of Pipe Ten or customer colleagues, a standard monthly fee is charged by Pipe Ten for each subscription accessed or managed. […]

Software Update Policy (SUP)

In Department: Policy Services Terms Maintenance

Background This document outlines the policy of patching and updating in place within different Pipe Ten services and service levels. This Patching Policy forms part of the overall Information Security Policy. Outdated software can contain instability, vulnerability, no longer qualify for support and otherwise is not indicative of a secure IT environment. It is necessary […]

Client VPN Service (VPNS)

In Department: Policy Legacy

Introduction This document outlines the Client VPN Services supplied by Pipe Ten. This means services which allow a remote client (mobile device, laptop, desktop) to securely connect to the service (VPN server on Pipe Ten’s network). Clients connecting from VPN benefit from encapsulation and encryption of network traffic between their configured device on any network, […]