x Service (Local Cloud) Policy

In Department: Policy Legacy

Overview Pipe Ten’s “x” Service provides access to a self-service virtualisation platform hosted on infrastructure owned by Pipe Ten. The infrastructure is securely shared across multiple customers and can hosted across Pipe Ten’s different data centres which provide physical security and resilient power and cooling. Pipe Ten manage the infrastructure up to the Hypervisor and […]

Data Processing

In Department: Policy Company Policy Data Policy

Overview This document outlines the scope within which Pipe Ten classifies and handles “customers’ data” on behalf of its customers. It extends but does not replace the core Privacy Policy and Terms of Service which underpin all Pipe Ten offerings. Scope Any data that a direct customer uploads to a Pipe Ten service, which is not […]

Privacy

In Department: Policy Company Policy Data Policy

Pipe Ten believes in open and clear policies and takes your security, privacy and data protection seriously. If you have any questions not answered within this document please do not hesitate to contact them. This Privacy Policy governs the manner in which Pipe Ten collects, uses, maintains and discloses information collected from users (each, a […]

Acceptable Use

In Department: Policy Company Policy

This Acceptable Use Policy (AUP) applies to all services taken from Pipe Ten and should be viewed in conjunction with Pipe Ten’s core Terms of Service. Overview Pipe Ten’s Acceptable Use Policy (AUP) is provided to give the Subscriber a clear understanding of what Pipe Ten expects of them while using Pipe Ten services and […]

Moving from cp.pipeten.co.uk to whm.pipe.co

In Department: Legacy Account

A guide showing how to move your H-Sphere (cp.pipeten.co.uk) account over to a WHM (whm.pipe.co) account.

Enabling/Disabling 2FA

In Department: WHM

A guide showing how to enable 2FA on your whm.pipe.co account.

Disabling Directory Indexes

In Department: Legacy Scripting

A guide explaining how to disable directory indexes.

Developer Access – What to give and not to give

In Department: General

A guide explaining what may be a good idea to give your developer and also what may not be such a good idea to give them.

WordPress Health Check and Troubleshooting Plugin

In Department: Applications

A guide explaining how to use the WordPress Health Check and Troubleshooting plugin to debug and troubleshoot your site.

WordPress Starter Guide

In Department: Applications

A rough overview of how to get familiar with WordPress and some of its plugins.