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Security Policy

In Department: Policy

Overview In accordance with mandated organisational security requirements set forth and approved by management, Pipe Ten has established a formal set of information security policy and supporting procedures. This comprehensive policy document is to be implemented immediately along with all relevant and applicable procedures. Additionally, this policy is to be evaluated on a yearly basis […]

Setting a security question

In Department: WHM

A guide showing how to add a security question onto your account for extra form of authentication.

WordPress Security

In Department: Applications

A comprehensive guide explaining how to secure your WordPress site.

Joomla Security.. How secure are you?

In Department: Applications

Information on keeping your Joomla installations secure.

Software Update Policy (SUP)

In Department: Policy Maintenance Policy

Background This document outlines the policy of patching and updating in place within different Pipe Ten services and service levels. This Patching Policy forms part of the overall Information Security Policy. Outdated software can contain instability, vulnerability, no longer qualify for support and otherwise is not indicative of a secure IT environment. It is necessary […]

Client VPN Service (VPNS)

In Department: Policy Legacy

Introduction This document outlines the Client VPN Services supplied by Pipe Ten. This means services which allow a remote client (mobile device, laptop, desktop) to securely connect to the service (VPN server on Pipe Ten’s network). Clients connecting from VPN benefit from encapsulation and encryption of network traffic between their configured device on any network, […]

5
"Excellent service"
I’ve been using Pipe Ten for my hosting requirements for years, and have always found them reliable, helpful and quick to respond. Whether sorting out problems, upgrades, or just answering my questions, I’m confident in the speed and accuracy of Pipe Ten’s response.
John - 04/12/2020
Web Hosting
5
"Good Service Good Choice"
We've been doing a load of work on our website to develop a webshop. As part of the work we've used PipeTen to install our SSL certificate and also had to install plugins into our site. During this time we've had to communicate with PipeTen over a number of issues as we're novices and they have been really quick and helpful. Weve used the support ticketing system and they have always been right on it sorting out our issues quickly without keeping us hanging around. Good service. Good Choice.
Peter - 04/11/2020
Web Hosting
5
"Second to none, when it comes to customer service."
I've been a Pipe Ten customer for years, and have always had the absolute best service, and assistance with any issues. I find they're very competitively priced, but by far and away the best thing about Pipe Ten is the customer service. Second to none.
Joe - 03/11/2020
Web Hosting
5
"All good from me"
All good from me, happy
Thomas - 12/06/2020
Web Hosting
5
"Great customer service & knowledgeable tech support"
Great customer service, and the tech support is on another level. Highly recommended.
Faisal - 09/06/2020
Web Hosting
5
"Affordable"
Affordable, easy to use and top class support.
Ryan - 05/06/2020
Web Hosting
5
"PIPETEN ARE THE BEST"
I am a novice at Wordpress and I was a bit scared until I found Pipeten ! They are efficient, incredibly skilled and also very kind. I have and will continue to recommend them.
Christopher - 21/05/2020
Web Hosting
5
"Excellent service prompt and always …"
Excellent service prompt and always well informed
Alan - 09/04/2020
Web Hosting
5
"More than a decade and still very happy!"
I have been using PipeTen's services for over a decade now and there's several reasons for this. They have exactly what I need in terms of a range of services, the prices are reasonable and most of all the customer service and technical support is second to none. I can't recommend them high enough. A fantastic company with a fantastic team behind the scenes. I'd give them 6 stars if I could!
Adam - 09/04/2020
Web Hosting
5
"Credit where credit is due."
After many years in the industry, Pipe10/Purely Domains is one of only two companies in an ever dwindling list that I consider deserve any respect. They know what they are doing, they don't bluff and they deliver a very efficient and professional service. Credit where credit is due.
Mark - 03/03/2020
Web Hosting