Data Processing

In Department: Policy Company Policy Data Policy

Overview This document outlines the scope within which Pipe Ten classifies and handles “customers’ data” on behalf of its customers. It extends but does not replace the core Privacy Policy and Terms of Service which underpin all Pipe Ten offerings. Scope Any data that a direct customer uploads to a Pipe Ten service, which is not […]

Service Level (SLA)

In Department: Policy Company Policy

Overview This Service Level Agreement (SLA) is designed to meets the needs of customers while reinforcing Pipe Ten’s commitment to providing customers with the best possible service. The Schedule outlines what levels of service can be expected and the Remedies outline Pipe Ten’s guaranteed response rate and illustrate what credit a customer is eligible for […]

Enabling/Disabling 2FA

In Department: General

A guide showing how to enable 2FA on your whm.pipe.co account.

Dumping & Restoring MySQL tools

In Department: General

Development tools for dumping and restoring MySQL databases from your local machine.

Recovering From a Site Compromise

In Department: General

A guide for cleaning up a compromised or hacked website.