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Managed Hosting Services Provider & Web Hosting Company UK Web Host

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Maintenance Policy

In Department: Policy

Policy relating to Pipe Ten’s maintenance services. Last changed: 2020/09/16 at 14:21 by Gavin Kimpton

How to put Magento 2.x into maintenance mode

In Department: Applications

This guide shows how to put Magento 2.x into maintenance mode.

How to put Magento 1.x into maintenance mode

In Department: Applications

This guide explains how to put Magento 1.x into maintenance mode.

Software Update Policy (SUP)

In Department: Policy Maintenance Policy

Background This document outlines the policy of patching and updating in place within different Pipe Ten services and service levels. This Patching Policy forms part of the overall Information Security Policy. Outdated software can contain instability, vulnerability, no longer qualify for support and otherwise is not indicative of a secure IT environment. It is necessary […]

How do I view Service Notices?

In Department: General

A guide showing where you can view our service notices.

HTTP Status Codes

In Department: General

This guide provides an overview of common HTTP status codes and a brief explanation as to where you might find them or use them. 

x Service (Local Cloud) Policy

In Department: Policy Compute Policy

This schedule contains additional Terms of Service, Service Description, Acceptable Use and Service Levels specific to the “x” Service Local Cloud elements of the Services provided by Pipe Ten and should be viewed with the associated Order, Pipe Ten’s general Terms of Service and Acceptable Use Policy. Overview Pipe Ten’s “x” Service provides access to […]

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  • Review rating5

    "Fast Reliable HTTP2 Services"

    I've been thinking about making the jump to a private cloud server for some time due to the expense and the seemingly more complicated setup. The Pipe Ten team did the website transfers and setting up the domains as part of the optional support package. I am very pleased with the page speeds and the future-proof hardware.

    Michael - 10/01/2023

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  • Review rating5

    "Helpful as always!"

    As always, a pleasure to deal with and more than accommodating to help us resolve our issues.

    Funbox Media Ltd - 06/01/2023

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  • Review rating5

    "The Guys were brilliant"

    The Guys were brilliant ! They supported me as a novice through the process with patience and understanding, cant thank them enough

    Stu - 25/11/2022

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  • Review rating5

    "Domain Moving"

    Hi I recently had to move domain to new hosting within Pipe10 and then to install WordPress and upload a new site. Jamie at Pipe10 made this all so easy and supported me all the way. What might have been quite stressful was made comfortable with the help I got. Much appreciated.

    David - 11/10/2022

    Web Hosting
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  • Review rating5

    "I’ve been using Pipe Ten’s services for over 16 years"

    I've been using Pipe Ten's services for over 16 years and although I don't need their support very often, they are always absolutely superb - answering even low priority support requests very quickly. Highly Recommend them

    Tim - 30/09/2022

    Web Hosting
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  • Review rating5

    "Top level support"

    I recently needed to change a web domain from .uk to .com. I had no previous experience in this so it was quite daunting. The support member who was helping me, Jamie, provided great answers and guidance with my long list of questions. PipeTen support provided responsive and clear advice and I cannot recommend them enough.

    Dylan - 16/02/2022

    Web Hosting
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  • Review rating5

    "Pipe Ten Web Hosting Excellent Customer Service"

    I've used Pipe Ten for a number of years now for web hosting. I've found customer support has always been extremely good with numerous issues where I've needed help. Recently I've added a couple more domains and Jamie has been great sorting out the difficult installations of the Content Management System software I'm using. This is complex stuff for me. But once it's installed I can usually build a satisfactory website. I have every confidence in Pipe Ten and find they are conscientious in working to find solutions. The ticket raising system and communication I have found to be excellent and well managed with very reasonable response times. A great company.

    Chris - 04/02/2022

    Web Hosting
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  • Review rating5

    "Amazing customer service"

    Amazing customer service, really fast and patient

    David - 10/01/2022

    Web Hosting
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  • Review rating5

    "These guys are amazing"

    These guys are amazing. Always so attentive and helpful, they understand the value of customer service, they look after their systems really well but without being obstructive, they just explain very well as to why things need to be done in a particular way to keep things secure. I've never felt patronised or an inconvenience like I have done with many hosting companies. I've been with them for many years now and I would still highly recommend them as one of the best.

    Suzanne - 17/12/2021

    Web Hosting
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  • Review rating5

    "Excellent, stable, hosting provider"

    Used Pipeten for years and they've been the most stable hosting company I've ever used.

    Dan - 10/12/2021

    Web Hosting
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