Maintenance Policy
In department: Policy
"As always I needed help and without any…"
As always I needed help and without any questions the team at PipeTen jumped into action and sorted out my issue. Support has always been second to none, even after hours. Thanks
Phil -
"Excellent company"
I've worked with Pipeten for around 7 years now and no matter how hard I try to break things they are always - always - able to get my sites up and running again in seconds... well, once it was minutes - but fast! Super friendly and helpful - super knowledgeable - and that goes with great pricing and hosting which doesn't cause problems. I honestly believe that if I didn't touch my sites they would never have a problem. Unfortunately, I have enough know how to be dangerous - fortunately Pipeten look after me. I can thoroughly recommend them to anyone - novice or expert.
Steve -
"Strong technical skills and resilient hardware"
Strong technical skills and resilient hardware. As an engineer the service from Pipeten Website Hosting is unequalled anywhere. I have been with them for over ten years now and have recommended them countless times to clients and businesses I have worked with. No one has been let down, with many praising their fast response to support calls.
Michael -
"Finally, a host that knows what they are doing."
Pipeten are the 6th host I have migrated to in about 10 incredibly frustrating years. Compared to everyone else I have tried, they are a breath of fresh air. Their service is reliable, support is knowledgeable, and pricing is fair. My only regret is not switching sooner.
Keith -
"Relying on Pipe ten is an easy thing to do"
My living depends on my website, and with pipe ten I know Its in safe and reliable hands. Quick and professional support staff that are the best in their field. I've been with them for over a year now and I will be here for many many more. Keep up the good work, you are the standard by which all the others should be measured.
Dell -
"Great support always!"
Great support always. I've been completely out of my depth with technical issues and these guy have always been patient and helpful. They have great support guides. Domain and hosting has been clear and straight forward.
Richard -
"Great All Round."
Been with them over a year now and could not be happier with there servers and email, but most of all there support. There online support is incredible Pipe Ten is the only company i know of and use that I would prefer to sent on online support ticket too, rather than call and speak to them over the phone (saving me time). The response is super fast and everyone knows what there doing, a top notch company.
John -
"Used Pipeten for a number of years now"
Used Pipeten for a number of years now - and have been very happy with their service. I had (in the past) my support tickets answered at 23:30 ! - who else can do that for you ? Always polite and curious. Well done - and keep up the good work. If you need to know how a good support system works - this is it ! With a number of services and prices - it will fit everyone's pocket.
Matthew -
"Jamie Moynahan was absolutely fantastic…"
Jamie Moynahan was absolutely fantastic support for us. We needed to transfer our domain hosting because we were dealing with a very difficult person who had control. Jamie did everything with efficiency and with speed and helped us every step of the way. He really did help us get rid of someone who was making our life hard. First class and a pleasure to do business with. Thank you and all our websites will now be hosted with Pipe Ten.
Carlos -
"Superb professional personal customer service"
They have excellent customer service, the best I've seen. They are highly personal and professional and really give you a feeling you are in good hands. Control Panel straightforward design and great service, just what you need. Honestly priced as well. I highly recommend PipeTen, they really care.
Namaby -