Fixing FTP error: GnuTLS error -8: A packet with illegal or unsupported version was received

In Department: Legacy SSH / VPN / FTP

If while trying to login to your FTP account via the popular FTP client Filezilla to our legacy hosting environment and you receive the following error, Error: GnuTLS error -8: A packet with illegal or unsupported version was received. Status: Connection attempt failed with "ECONNABORTED - Connection aborted". Error: Could not connect to server You […]

FTP – File Manager

In Department: Legacy SSH / VPN / FTP

A guide for using File Manager

Connecting to FTP via Cyberduck

In Department: Legacy SSH / VPN / FTP

A walk through guide for connecting to FTP with Cyberduck

Windows Sub FTP accounts / System accounts

In Department: Legacy SSH / VPN / FTP

How to create Windows sub-ftp accounts.

Sub FTP accounts

In Department: Legacy SSH / VPN / FTP

How to create and restrict sub FTP accounts within the hosting control panel.

Connecting to FTP via Filezilla

In Department: Legacy SSH / VPN / FTP

A guide for connecting to Pipe Ten's FTP services with Filezilla.

SSH / VPN / FTP

In Department: Legacy

All of our SSH / VPN / FTP related tutorials and guides.

Backup (Legacy)

In Department: Policy Legacy

Please see our current backup policy for all solutions deployed from to 2024. This document outlines which services are included in Pipe Ten’s backup services, including the default frequency, retention and any associated restore costs. Pipe Ten’s main backup software provider is R1Soft Server Backup Enterprise. Providing fast, affordable, multi-platform and reliable Continuous Data Protection and […]

Help Moving Hosts Guide

In Department: Legacy Account

The process of switching web hosting service providers is simple and can be accomplished with minimal hassle and downtime provided certain steps are followed in order. 1. Before you start Ensure that you have a full working copy of your website files, databases, cgi scripts, etc. stored on your computer. Make a record of any […]

Legacy Automated Migration Service (AMS)

In Department: Policy Legacy

From time to time you may wish or need to move your account to a different or newer server to take advantage of the latest technologies. Pipe Ten can provide automated migration of web content and DNS records and assistance with the transfer of database data in order to meet this objective. There is no […]