Pipe Ten publishes service notices to keep customers informed about planned maintenance, platform changes and unexpected service issues.
If you are experiencing problems, it is recommended that you check service notices before raising a support ticket.

Enterprise Support Service Notices

Enterprise customers should view service notices from within the whm.pipe.co portal after logging in.
You can access these under the heading Support, Service Notices.

Service notices whm.pipe.co login

Legacy Hosting Support Service Notices

For legacy hosting customers, service impacting events and larger incidents may be communicated via the external status page, pipeten.info.
This is especially important if a wider platform issue prevents notices being posted in the usual places.

Service notices my.pipe.co login

purely.website Support Service Notices

purely.website maintains its own service notice system.
In normal circumstances, notices are posted within your my.purely.website control panel.
In disaster scenarios where the control panel is unavailable, status updates are posted to the external status site, pipeten.info.

Service notices purely.website login

Additional Information

If you cannot see any relevant service notice and your issue is ongoing, raise an authenticated support ticket from the correct account area for your service.

Classification: Public
Last saved: 2025/12/29 at 10:41 by Jamie