We combine our managed hosting expertise with the specialist skills of trusted partners to deliver broader capability, faster outcomes, and clear accountability.
Stronger partnerships create stronger collective outcomes for all.
Partnerships work both ways, creating value for customers, delivery partners, and referrers. Engagements are flexible and transparent so everyone understands scope, ownership, and pricing from the outset.
For Customers
Access a vetted shortlist of relevant partners across security, monitoring, public cloud, database optimisation, and licensing. Choose to contract a partner directly, or ask Pipe Ten to coordinate delivery so you keep one accountable owner.
Customer <> Partner engagements
- Referral, we introduce the partner, you may contract them directly.
- Co delivery, partner services are included within our scope, Pipe Ten coordinates.
- White label, a partner operates under the Pipe Ten brand for a seamless experience.
Expect transparent engagement and pricing, third party services are either paid directly or billed via Pipe Ten, with any coordination or platform fee itemised. We respect your existing suppliers, no poaching, no unsolicited cross selling.
For Delivery Partners
Collaborate on delivery alongside us, be introduced to customers where your capability fits, and operate under your brand or ours. Work with clear roles, due diligence, and defined escalation paths focused on customer outcomes.
Pipe Ten <> Partner engagements
- Most partners are sourced through our own or customers’ needs where we have proven experience that meets our standards.
- We conduct further due diligence and agree how we will work together, including delivery model and points of contact.
- For delivery, you may be introduced directly, co deliver, or white label, depending on customer preference and model agreements.
For Referrers
Introduce organisations that would benefit from Pipe Ten where resilient, secure application delivery is needed. Use our simple registration process so opportunities are handled promptly and without conflicts.
Referrer <> Pipe Ten engagements
- Register the introduction with basic context and contacts.
- We confirm eligibility and the communication approach, then keep you informed through agreed milestones.
- Commercial arrangements are handled privately, aligned to market practice, and customer pricing is unaffected.
Quality and safeguards
- Due diligence on competence, certifications, references, and data protection.
- Defined scopes, change control, SLAs, and escalation paths for coordinated work.
- Feedback loops and periodic performance reviews, we retire relationships that do not meet our standards.