Market leaders in customer support
Pipe Ten are renowned for the speed and efficiency of their technical support team. Response times are usually within the hour and are often just a matter of minutes.
All members have vast experience in web development as well as expertise in the management of the web servers so they fully understand their customer’s needs.
Contacting Pipe Ten support
1/ Email via the control panel ticket system
2/ Online Chat using the live chat facility
All Pipe Ten dedicated server customers also get access to:
3/ Telephone Support with Pipe Ten's UK office
4/ Emergency Support direct to engineer mobile
Pipe Ten has a large online knowledge base for customers at www.pipeten.info
This is the best place to follow the latest developments at Pipe Ten. It is home to manuals, tutorials, news, maintenance notices and plenty of answers to FAQs.
You can also subscribe to the RSS feed in your web browser, receive updates via email or follow the Twitter feed.