Matthew Britcher, Customer Support Manager at Pipe Ten explains...
“ How often do you check that your web server is operational? With Pipe Ten you don't have to!
Using the latest in server and network monitoring software it is our mission to prevent, investigate or fix and issues before they affect your business or customers.
Monitoring disk space, CPU, memory & swap, service status, log anomalies and many other metrics on a sub-minute basis with direct notification of any problems to our dedicated engineers helps ensure that in the unlikely event you contact us about an issue that we'll already be working on it, if it has not already been fixed. We believe in preventing fires, not fighting them however this doesn't lessen our commitment to providing efficient, knowledgeable and friendly telephone and email support 24 hours a day. Most of our engineers have a web development history allowing us to provide you with sound advice as well as a reliable and feature-rich service. ”