Listening to the people that matter
Read the web hosting reviews and opinions of Pipe Ten's web hosting services direct from their existing customers.
"Pipe Ten have exceed my expectations. With most companies the 'live chat sales' up front support is amazing, then you sign up and the support falls off a cliff. Only 48 hours in, but so far I have been astounded by the quality of customer service. If all suppliers were like this the UK would be a SuperPower again!"
Tom Eeles, SwissRetreat.com, UK
"Fast technical support and advice is the reason I use PipeTen. The technical support staff are always very efficient and I never normally have to wait more than an hour for a reply to a support ticket."
Bob Marshall, BMMedia, UK
"Excellent support, always someone available when needed most."
David Evans, Pebble Ltd, UK
"The policy in our company is to use what works. Pipe Ten works."
Stoan Bartel, Moonmoth, Cape Town, South Africa
"Pretty much faultless. I am very impressed with the prices and the service I receive. I am a small business owner and I feel I get treated with the same respect and patience that a company much larger than mine would. I also love being able to have both Linux and Windows hosting in one place, it makes my life much easier!"
Adam Miller, Breakboard Solutions, UK
"Quick and authoritative response from the support team reassuring. The technical proficiency is excellent and are always willing to assist."
Neil Jarman, Hi-Lo, UK
"What I like about the control panel is the flexibility and the direct control I have with the server configuration. The good support and scalability in package is a main reason why I also persuaded my employer to use PipeTen for their application hosting."
Bernhard Gaul, bgx:components, Ireland
"A first class service! I have always been happy with pipe ten. Any problems are sorted quickly and expertly."
David Brown, Bustedmedia, UK
"I am very excited about getting everything running on your server as already you guys have superseded Fasthosts in customer support and service."
Mark Handford, Cooltxt.com, UK
"Pipe Ten have exceeded our expectations. Fast, reliable and helpful, what more could you want?"
Ian Anderson, The Designers Republic, UK
"In general, I've been very impressed with PipeTen. The level of support is a real selling point. I've always been able to get a response within minutes, even on a weekend. This is one of the main thing I say to friends when they ask my opinion. I'm very happy to keep my hosting with Pipeten, and haven't bothered looking round to see if there is a cheaper deal."
Ed Price, UK
"Dealing with pipeten has always been a pleasure, they are quick to respond to queries, no matter how trivial and their technical support team rapidly fix any problems on the very rare occasion I've had to contact them. I have recommended them highly to many people."
Michael Watts, Pelling Design, UK
"Service and support have both been brilliant. I have only ever had a need to speak to your service and support a few times. In each and every occasion I was able to get through."
David Periam, UK
"The service I have received has been excellent. The customer service and technical support is second to none and very important in my eyes. The staff are all friendly and very knowledgeable. I also feel I have a good deal due to the data center being in the UK."
Glen Michael, UK
"All in my service has been very reliable. Tech support is good with only one bad experience of all my queries. I prefer UK based operations this is a deciding factor in my choice of Pipeten."
Grant Gray-Brown, UK
"I have been using Pipe Ten for a while now, and of all the hosts I have used, I would rank it as Number 1. They have quick helpful support when needed, inclusive packages, and reliability. I recommend then to all who ask me when looking for a hosting company."
John Rayner, UK
"My hobby is web design (amateur) so I am not 100% tech savvy. I would just like to pass on my comments about Gavin on your tech support. I have always found Gavin very helpful and patient. I give Gavin 10 out of 10 and say that if more companies had employees like him tech support would be a better experience. So hats off to Gavin for helping me."
Alex Bennett, UK
"I'm not an active developer and just look after a few sites for my friends. That being said I have always found that you treat me as if I were a professional."
Anthony Brown, UK
"In the 3+ years I've been with Pipe Ten, they have always been the best option for web hosting whether it be Windows or Linux, the service is fantastic. Pipe Ten's control panel is the most flexible and feature-packed I've used and a pleasure to work with. Customer support is fast and efficient I am always kept informed as to their system status and upgrades. Great stuff!"
James Hughes, Silver Cell Internet Services, UK
"I had excellent support and every of my question no matter how trivial was answered within the hour or so. The people in support appear to me very knowledgeable and helpful. They pointed me on several occasions to the documentation I was looking for."
Helene Blanchonnet, Q1 Web Solutions, UK
"Such great technical support with super fast response times, would never look anywhere else for hosting!"
Neil Taylor, UK
"Excellent Sales and Technical support team and an absolute breeze to set up!"
Peter Lavelle, UK
"As an experienced ASP.NET and SQL Server developer, I was looking for a powerful, flexible, but good value hosting company to tinker with personal websites at home. Having direct access via SQL Management Studio is much easier to use for me than a proprietary control panel."
Chris Denning, UK
"The staff on phone, live chat and email have been all efficient and helpful."
Dawn Pooley, Ashdell Preparatory School, UK
"Extremely fast and reliable support, would recommend to anyone."
Tyran Edwards, Bridgend Web Design, UK
"Just moved to Pipe Ten and within 13 hours migrated my business with professionalism, efficiency, friendliness and great support. I look forward to a long and lasting partnership. Well done everybody!"
Sylvie Knell, Psychic UK On Line, UK
"Every time i have an issue, you guys never fail to resolve it. i'll continue to recommend you to anyone that asks."
Owain Donovan, JazzmondIT Solutions, UK
"We have been customers of Pipe Ten for over 5 years and would have no hesitation in recommending their professional and efficient services to any company looking for secure, reliable hosting."
Rachel Greene, Motor World Ltd, UK
"I currently have a Linux multihost hosting package with you, and I have to say I'm very
impressed with your service so far! I'm very pleased - you seem to be the best hosting company
I've used so far, and I'd certainly recommend you."
Philip Newton, Abacus Web Design, UK
"I am so glad I chose you as my hosting company. I've been trawling around looking for ASP.NET 2.0 support but none seemed to offer the unlimited domains facility and what they were offering was more expensive. The support has been great too! Thanks."
Gavin Howlett-Foster, Bravura Software Ltd, UK
"Very pleased with the service, and I very much like the control panel. I use phpAdmin a lot, and will also use Horde quite a lot too."
Clive Miller, Edwin Quan, Pluton House, UK
"This is the quickest turnaround I've
ever had with any hosting company. Your customer service
is just amazing. I was referred by two friends who are
both customers of pipeten.com and now I will start referring
people to pipeten.com as well. Keep up the great
work and thank you."
Edwin Quan, New York, USA
"I have to say Pipe Ten support is the best I have ever known, efficient, courteous and without making users feel stupid just because they don't know .... I am SO grateful. You deserve your award of 'best customer care', which has ALWAYS been my experience."
John Fenton, Soundesigns, UK
"That has to be a new record. 1 hour
and 4 minutes from me requesting a secure certificate to
it being installed. Once again great service."
John Hawkins, Smiley IT, London, UK
"Thanks for your help & speedy replies. I can see why Pipe Ten win so many awards now!"
Matt Jackson, Supaleads Ltd, UK
"I looked at quite a few hosting providers
and your solution is amazing for the price/services. From
my experience the support appears to be excellent as
Nilesh Halai, teletextholidays.co.uk, UK
"May I say thank you very
much for a trouble free hosting service at an incredible
price. This is in sharp contrast to the
service I received previously from OneandOne (at twice
the cost!). I think the adage 'small is best' definitely
applies in this case."
Kevin Shannon, English Amateur Dancesport Association, UK
"In all honesty, I have to say I'm delighted
with your Windows Unlimited Package. and would recommend
it to anyone without reservation."
Alex MacKenzie, Scotia Developments, Nairn, UK
"Excellent control panel. Once you get to
know your way around it it is very easy to use. The ability
to host a number of small domains is fantastic.
I just hope that you don't change things,
if it ain't broke..... but in all honestly the service
has been great, speed of replies are excellent, and the
speed of the website is great too! WELL DONE pipeten I
have found the experience to be fabulous!"
Craig Dearden, UKwins.co.uk, Paisley, UK
"So far so good! I've even recommended a
second customer who then purchased hosting from you. Awesome
service! Unbelievable flexibility. It's the next best thing
to having a T1 into my apartment. Thanks!"
Randall Loffelmacher, New York, United States
"Tech support has been excellent and prompt
even when I have sent the silly questions or lines of code
where I have failed completely to type correctly what I
wanted to do. This in itself is great. The upgrade to a
newer php admin for the MySQL administration has made my
life so much easier. I know some SQL but the admin panel
now makes it easier to administer my website. This site
is value for money. When I was searching for a host for
my website and I needed someone to host .net, this was
great value. This was what made me create not just one,
but two sites hosted by pipeten.com."
Richard Horvath, Tonto Online, Brimingham, UK
"I have used a bunch of ASP hosts and they
have all had terrible uptime. Thank you for the good work."
Peter Arrabal, Ellicott City, Maryland, United States
"The technical support has been excellent,
you have some really knowledgeable staff."
John Hawkins, Smiley IT, London, UK
"Excellent support. Reliable so far. Never
had to experience dealing with any problems."
Daniel Bramall, DBI Media, Bristol, UK
"In General I have found that my experiences
with Pipeten have been good. Although support is via a
trouble ticket the response time is quick so you don't
spend your time on a telephone waiting. I frequently recommend
Pipeten's services so you must be doing something right
as it is rare for me to endorse other companies."
Mark Wassmer, Copious Ltd, London, UK
"Generally I have been pleased with Pipe
Ten's service. Hosting has been reliable and on the whole
support has been prompt and effective."
Jon Goodwin, Rocket Software & Training Limited, Cowes, UK
"Support, service and features are excellent."
John Shepherd, Milton Keynes, UK
"Very helpful so far, it was nice for someone
to call me back in a virtual world."
2create design, Sheffield, UK